About the Role
Location: Black Rock, St. Michael
Pay: BBD $15–$20 per hour, based on demonstrated leadership experience and capability
Schedule: Full-time; scheduled shifts within Tuesday–Saturday availability between 8:00 AM and 9:00 PM
Yelluh Meat is looking for an experienced, hands-on Service Lead to run our front-of-house team on shift.
We need someone who can lead people, look after guests, control cash and keep the counter and dining room running to standard on their shift.
What You Will Be Responsible For
Leading and directing the FOH team during scheduled shifts
Running pre-shift meetings
Assigning positions, managing breaks and adjusting staffing to business levels
Completing and verifying front-of-house opening and closing procedures
Closing and securing the restaurant when running the shift
Giving and receiving a written handover at every shift change
Setting up floats, checking out cashiers and balancing cash drawers
Approving voids and refunds and resolving payment issues
Handling and documenting guest complaints
Keeping the counter, dining room, restrooms and outside area guest-ready
Coaching hosts on the menu, upselling and our loyalty programmes
Training new FOH hires and enforcing uniform and appearance standards
Keeping orders flowing between the counter and the kitchen
Keeping POS and online ordering availability up to date when items run out
Completing the manager log and incident reports
Communicating shortages, risks and performance issues to the Operations Lead
The Service Lead reports to the Operations Lead and leads our Service Hosts and FOH Custodian. Leaders work rotating opening and closing shifts, with a written handover between them.
What We Are Looking For
You should have:
At least 2 years of supervisory experience in a restaurant or hospitality business
Experience handling cash, floats and a POS system
Strong numerical skills for accurate cash handling
Strong guest-service skills
Strong understanding of opening and closing procedures
The ability to coach staff and address poor performance
Strong written and verbal communication
A solution-oriented approach to problems
A valid food handler certificate
Experience with Revel POS is an asset.
Compensation
BBD $15–$20 per hour
Placement within the range will reflect demonstrated leadership experience and performance during the paid trial.
Staff meals and training are provided. There is also an opportunity for increased responsibility and advancement as the company grows.
Selection Process
Qualified applicants may progress through:
Initial application review
10–15 minute screening call
Structured interview
Paid trial with the team (up to one week)
Professional reference checks
Finalists completing the paid trial will receive BBD $250.
We are hiring now and will move quickly with strong candidates.