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Operations Lead

Full Time

-

Black Rock, St. Michael

About the Role

Location: Black Rock, St. Michael
Salary: BBD $3,750–$5,500 per month, based on experience and demonstrated ability, plus a quarterly bonus
Schedule: Full-time; scheduled shifts within Tuesday–Saturday availability between 8:00 AM and 9:00 PM

Yelluh Meat is looking for an experienced Operations Lead to take responsibility for the day-to-day running of the business, front of house and back of house.

We need someone who can lead the whole team, control stock, cash and labour, hold standards on every shift and keep the operation running without constant supervision from the directors.

What You Will Be Responsible For

  • Leading all front-of-house and back-of-house operations

  • Overseeing daily prep, cooking and service line performance

  • Running opening and closing with zero checklist gaps

  • Closing and securing the restaurant when running the shift

  • Holding the team to food-safety, portioning and recipe standards

  • Managing inventory, waste (2% target) and storage rotation

  • Sourcing and ordering breadfruit, pallet wood, gas and all other supplies within budget

  • Setting tills, managing and ordering the change bank and preparing bank deposits

  • Entering invoices in MarginEdge

  • Building the weekly schedule and controlling daily labour

  • Handling guest complaints and authorising voids, comps and discounts

  • Managing and troubleshooting the POS and keeping POS inventories up to date

  • Building the leadership rota so a leader runs every shift

  • Giving and receiving a written handover at every shift change

  • Training and onboarding new hires

  • Coaching staff, correcting poor performance and following the disciplinary procedure

  • Protecting company assets and documenting shortages or damage

  • Planning, staffing and running catering orders

  • Reporting on controls and hitting assigned targets

  • Keeping the equipment maintenance schedule and arranging repairs

  • Managing pest control and fire safety, including extinguishers and inspections

  • Keeping licences, health inspections and staff food handler certificates current


All staff report directly or indirectly to the Operations Lead. The Kitchen Lead and Service Lead report directly to the Operations Lead, who reports to the directors. Leaders work rotating opening and closing shifts, with a written handover between them.

What We Are Looking For

You should have:

  • At least 3 years of food and beverage leadership experience

  • Experience leading a team in a high-volume restaurant or food-service environment

  • A proven ability to train staff and hold a team accountable

  • Strong food-safety and sanitation discipline

  • Experience with inventory, ordering, cash handling and scheduling

  • Strong communication and organisation

  • A solution-oriented approach to problems

  • Impeccable ethics, reliability and discretion with confidential business information

  • A valid food handler certificate


Experience across both front and back of house is preferred.


Experience with Revel POS, MarginEdge or catering operations is an asset.

Compensation

BBD $3,750–$5,500 per month


Placement within the range will reflect experience and demonstrated ability. A quarterly bonus of 5–10% is paid on food cost, waste and checklist results.


This is a full-time position with a 90-day probation. Staff meals and training are provided.

Selection Process

Qualified applicants may progress through:

  • Initial application review

  • 10–15 minute screening call

  • Structured interview

  • Paid practical Operations Lead assessment

  • Professional reference checks


Finalists completing the practical assessment will receive BBD $100.


We are hiring now and will move quickly with strong candidates.

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