About the Role
At Yelluh Meat, we don’t just serve food—we serve culture, connection, and community. As our Service Hostess, you’re the first smile, the warm welcome, and the guide to an unforgettable experience. You're not just taking orders—you’re setting the tone for how guests feel about our food, our brand, and Barbados.
In this role you’ll take orders quickly and accurately, moving fast without ever rushing a guest, smiling while handling five orders at once, and keeping your station spotless without missing a beat. You’ll explain our bowls with pride, stay calm under pressure, and do it all with a confident vibe that keeps the line flowing and guests coming back. If you’re someone who can light up a space and keep it running smoothly—even on the busiest of days—we want you on our frontline!
This isn’t just a “customer service” job.
As our Service Hostess, you are the face of Yelluh Meat. You influence how every guest remembers us—whether a visiting tourist or a loyal local. When you connect with someone, suggest the perfect bowl, or solve a problem fast, you create memories and drive repeat business.
If you thrive on human connection, find joy in the details, and are driven to make sure everyone leaves a little happier than they came, this role is your chance to shine.
Responsibilities
Welcome every guest with warmth, energy, and a personal touch.
Guide guests through the menu, specials, and loyalty programs.
Take orders quickly and accurately via the POS for dine-in, takeout, and delivery.
Upsell items and explain promotions to boost ticket averages and guest satisfaction.
Keep the service and dining areas clean, stocked, and guest-ready at all times.
Process cash, card, mobile payments, and gift cards with 100% accuracy.
Communicate clearly with cooks and teammates to keep service flowing.
Coordinate and package takeout and delivery orders to ensure everything leaves perfectly.
Jump in to support with plating, packing, or cleaning when needed.
Respond to guest needs or complaints calmly and professionally, on the spot.
Results
90 %+ guest satisfaction on reviews and feedback.
Orders entered and closed with zero errors during your shift.
Guest complaints are resolved professionally and immediately.
Loyalty sign-ups and upsell goals hit regularly.
Dining and service areas consistently meet Yelluh Meat’s hygiene and vibe standards.
Complete all checklists on time and to standard.
Requirements
You’re friendly, reliable, and people-focused. You thrive in routines but bring energy and positivity to every shift.
Naturally warm and welcoming—people remember how you made them feel.
Excellent verbal communication and listening skills.
You stay calm and clear-headed during peak service.
Detail-oriented with strong memory and focus.
Self-motivated—you don’t wait to be told, you just do.
Tech-comfortable with point-of-sale systems and mobile apps.
Physically capable of standing for long periods and lifting up to 30 lbs.
A flexible, "jump-in" attitude—no task is beneath you.
A genuine pride in Barbadian culture and cuisine.
Benefits
Competitive Hourly wage
Staff meals on shift + team tasting sessions for new items
Flexible schedule with opportunity for advancement
Team discounts on catering or personal events
Opportunity to move into training, event, or management roles
Yelluh Meat Core Values
Our core values are the heart and soul of this incredible company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
Self-Manage and Self-Motivate
Bring your best without being asked. We take ownership of our roles and hold high expectations of one another. We each hold ourselves accountable to the standards. We bring our A-game every time, without being asked.
Attention to Detail
Sweat the small stuff before it becomes a big deal. We keep a clean restaurant, follow the systems, avoid shortcuts, and make sure everything is in its place. We believe in noticing and addressing small issues before they worsen.
High-Performance Team
Tell the truth, chase results, and help each other improve. We are results-driven, regularly sharing feedback that tells the truth rather than protecting feelings. We assess ourselves consistently and take action to improve, benefiting the team. We all want to win, and we show our commitment to business goals through daily decisions and performance.
One-Size-Fits-One Hospitality
Make every guest feel seen, respected, and remembered. We don’t judge; everyone who comes to us is greeted with warmth and treated with respect. We remember names and make people feel at home. We pay attention and intentionally work to create memorable experiences that convert strangers into raving fans.